Terms of Service

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GENERAL TERMS

Usage Rights:• Commissions are for the personal use of only both the Commissioner and the Artist/Me.
→On the exception of the assigned Rigger that the Commissioner have chosen.
• The Artist retains the right to use the finished commission in their portfolio, website, social media, or promotional materials, unless explicitly stated otherwise by the Commissioner.

Revision:• Revisions can be made during the sketch phase at no additional charge.
• Changes requested after the sketch phase (i.e., during line art, coloring, or rendering) will incur additional charges. Do not be shy to voice out your requests during the sketch phase! I would love to bring out your ideas to its full potential.
→Color correction/adjustments are acceptable during the flat color phase.

Confidentiality:If the Commissioner wishes to keep the commission private (e.g., for surprise reveals or secrecy), they must inform the Artist prior to commencement. An additional fee may apply for non-public commissions. Around 10% - 50% of total commission price depending on what kind of confidentiality.

Turnaround Time:My estimated completion time for commissions for Live2d Models (Art only) is approximately 1 to 3 months, unless a rush fee is paid and agreed upon by both

REFUND POLICY

All commissions are non-refundable, except in cases where the Artist has not yet started the work. If work has already been started, especially after the sketch approval phase, no refunds will be issued.
On cases that the artist decides that they cannot continue with the commission, the Commissioner will be refunded.

PAYMENT TERMS

Prices may vary depending on the complexity, size, and details of the commission.

Monthly Payment Plan:• The total commission price will be split into monthly installments, based on the agreed duration.
→A non-refundable 25% down payment is required before the commission process begins.
• Monthly payments must be made on time for the commission to progress. Failure to do so will delay work on the commission.
→Failure to complete monthly payments or ghosting the artist/me will result in the commission being cancelled. If I designed the model, I will also have the rights to resell the design unless I the artist gets paid separately for the design.•The final files will only be delivered once the full payment has been received.

Additional Charges:Any additional elements or changes requested after the commission has started will incur extra charges. I would appreciate it greatly if the commissioner would ensure that all details are finalized before we start working together.Payment Method:•Payments are accepted via PayPal in USD only.
→Again IF the client fails to complete monthly payments or fails to communicate, the Artist reserves the right to cancel the commission and the possibility of reselling the design.Price Adjustments:Again, fee(s) will be charged if the client requests the commission to remain private or if additional elements are added after the start of the commission.

DOWN PAYMENT STRUCTURE:•Initial Down Payment/ Up-front Dow Payment
→A 25% non-refundable down payment is required to initiate the commission.•Progress Payments
→After the sketch is approved, a second 25% installment is due.
→The remaining 50% balance is due upon completion of the commissioned work.Additional Notes:Prices and timelines are subject to change based on the complexity of the commission. There are times that I will be able to finish commissions early or late. So communicating is important! Again, ghosting can lead to the cancellation of the commission.If any changes or additions are requested by the commissioner after the commission is started, rest assured I will notify the Commissioner of any additional charges.